Feel Better. Move Easier. Recover Naturally.
Trusted pain relief essentials that support your body every day.
Reduces Aches
Reusable & Durable
Flexible Design Fits Any Area
Pain Relief Guarantee
Frequently Asked Questions
What makes The New Path Collective different?
At The New Path Collective, we focus on products that actually make a difference in everyday recovery and comfort. Every item we stock. Like our FlexiRelief Wrap, is tested for quality, function, and value. We believe in simple, effective solutions that help people feel and move better.
Do you offer any guarantees or warranties?
Yes, we back all our products with a 14-day money-back guarantee. If you’re not completely happy with your order, contact us and we’ll help with a refund or exchange. Your satisfaction matters to us, and we’ll always make things right.
Where are you located?
Our head office is located in Perth, Western Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at thenewpathcollective@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At The New Path Collective, we’re redefining recovery for everyday people. Our mission is to provide simple, effective tools that ease pain, speed up healing, and inspire a more active, balanced life, helping you feel renewed and ready for whatever comes next.
Fast, Free & Secure Shipping Australia Wide
We believe recovery shouldn’t have to wait. That’s why we make shipping fast, affordable, and reliable across Australia. Every order is packed with care and delivered straight to your door so you can start feeling better and moving freely, sooner.